First week @ Accommodation

I have finished with Conservation and started my certificate in accommodation services last week with a bang. I wrote both my test on module 1 and 4 today covering Safety and Security in the workplace.

Things I have learned this past week include..........

Security hazards in the workplace:
1. Bomb threats
2. Suspicious items
3. Suspicious persons etc.

Safety hazards in the workplace:
1. Slippery surfaces
2. Open wires
3. Obstructions in doorways and passages etc.

There are different security procedures for handling equipment and materials. Only certain people are allowed in our storerooms. They have to sign the keys out when they go in. The items they take must also be written down in the issue sheet. If these items are taken back it must be written into the issue sheet again> When they are finished in the store they have to sign back th keys again.There is a few benefits for this procedure including reducing theft and costs and more effective care of the equipment and materials we use.

5 Basic procedures for dealing with any emergancy:
1. Stay calm
2. Report to your supervisor
3. Do not touch the item
4. Assess and assist the situation
5. Write a report & follow up

Different master sets of keys we learned about:
1. Grand master
2. Master
3. Sub-master
4. Floor master
5. Section master

Lost and found procedure is as follows:
1. Report to supervisor
2. Details: where was item found, time and date, description (size, color etc.)
3. Keep in a safe place and write it down in the lost and foun book.
4. Holding period is 6 months and if the item is not collected it goes to the person who found it.

Characteristics you should have to deal with ongoing security:
1. Vigilant
2. Observant
3. Honest
4. Attention to detail

What are the reasons for protective clothing?
Safety and protection to yourself
Protection to the company (legal requirements)

Protective clothing we use:
1. Dust masks - covers your nose/ mouth
2. Gloves - protects your hands
3. Goggles - protects your eyes
4. Apron - protects your clothing

Two reasons for carrying out good housekeeping practises?
Cleanliness
Customer expectations

Correct way for lifting heavy containers is to bend your knees and keep your back straight. If the container is too heavy you should ask for help.

The correct way for storing potentially dangerous substances:
1. Cool, dry area
2. Well ventilated
3. Sealable container
3. Items must be correctly labelled

The three basic principles of fire:
1. Oxygen
2. Fuel
3. Heat

This is the basic knowledge requirements we needed to know to pass these two modules.
Lets see what this next week holds in store!!!